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Quality Assurance

In this competitive age, the standard of quality of products or services decides the fate of a business. Keeping this in mind, we make sure that our products that include Laser engraving machine, Jewelry Marking machine, Diamond Processing Machinery, Hall marking machine, Metal Marking Solar cell Scribing, etc., are thoroughly checked in terms of all the aspects of quality. A team of quality inspectors are appointed to execute the quality tests under specific grounds. These professionals use the best quality testing equipment that gives them accurate results, hence ensuring that our gamut is free from defects.

Product Range

We are a Manufacturer and Supplier of the following products:

Our Services

Our company constantly strives to provide the best laser marking solutions and achieve the highest level of client satisfaction. We believe that in sharing our experience and knowledge to offer best feasible solutions to our client's requirements. We provide the following services:

Sample Testing (Free of Cost)

We provide free product sample testing services at our company in Surat to validate a quality of our products / machines on your products. We try to offer you the most suitable model as per your requirement. We have in-house Artwork facility to convert your drawings into the correct formats or we can also directly accept the artwork for trial on your samples on our laser marker. For free sample making/testing, please send your samples to a nearby branch of Knack Group or directly to our headquarter in Surat, Gujarat.

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According to customer's product and Application Automation, we can provide satisfactory Solution that supports higher manufacturing efficiency and best processing quality for customer.

Qualified Engineer will be sent to your facility to optimize the productivity of your laser marking machines, customer's company for machine installation and machine Training on Laser Marking Software.

Qualified Service Engineer will be sent to customer's site for training on machine (Machine operation, machine maintenance, machine debugging, product marking processing, etc.) Knack Solution also welcomes our customers to come to Surat at Company for machine training or demo.

Machine Maintenance Round the Year

We offer warranty of 12/24 months on our machines. However, even after 12/24 months, we provide prompt support to our clients. Qualified Laser Engineer will be sent to customer's company for maintenance purpose.

Please send us an inquiry form for more information and services.

Online Support

All our machines can be connected via internet and can be viewed and corrected for software related faults online.



We have set-up a modern infrastructure that spreads over an extensive area. Here, we have segregated departments such as the production unit, quality inspectors, warehouse & packaging and administrative sections. In order to maintain an organized flow of work, we make sure that all the departments work in proper co-ordination with each other. Our production department has been equipped with contemporary machines that are capable of emitting high output in less time. Every equipment, tool and manufacturing machines are upgraded from time to time.

Business Philosophy

At Knack, we regard our clients as partners and create solutions that build tangible long term value for brands, business and culture for them. In this constantly changing and competitive world, we help our clients to succeed by delivering solutions that go beyond their expectations. Our fundamental company values stem from understanding that our success is tied with success of our clients.

Our Business Principles

The Successful Journey of Knack Solution

When our customers achieve success, we regard that as our accomplishment. With rich industry experience, we provide unparalleled solutions to our patrons. We believe in offering Instant value added Online Service, memorable, and personal service and solutions to everyone we work with. Being a technologically inclined company, we use leading technology to solve your marking and traceability issues. Our company is backed by a team that works relentlessly hard to get the job done right with high precision and superior quality. High quality products of Sparkle are solving marking and traceability problems for semi-conductor, medical, automotive, surgical, tools, jewelry, watch industry and metal fabrication companies.

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